Terms and Conditions

---

Content

Paws & People services and content are the property and owned by Paws & People. All trademarks, logo, intellectual property, e-books, and articles are copyright and property of Paws & People. Information cannot by copied, edited, transferred for commercial or non-commercial use.

Paws & People / Nancy Tanner

While Paws & People / Nancy Tanner will do it’s best to give you accurate information, training guidance, and/or a treatment plan, we cannot guarantee success. There are many factors that we cannot control; owner compliance, dogs genetics, consistency, early socialization, and environment. We will advise you, but cannot be responsible for you or your dogs’ actions. 

Not Allowed on Property When Coming For In-Person Training

For the safety of all animals, Paws & People Training area does not allow - 

Legal or illegal drugs

Legal or illegal cannabis products

Alcohol

Tobacco products

Fireworks

Weapons of any kind

Chewing gum/candy

Chocolate products

Face Coverings of any kind

Owners Agreement

You certify that your dog (over 6 months of age) is current on a Rabies vaccination or your puppy (under 5 months) is currently on a safe vaccination schedule and has received the first round of puppy shots. You certify that your dog/puppy is in good physical health, and able to participate in group/or private classes. 

You understand that you are totally responsible for my dog’s actions, before-during-after class. 

You agree to bring doggy clean up bags and clean up after your dog/puppy. 

You also understand that training is a physical activity and requires moving around, walking on uneven surfaces during all weather conditions. You need to be in good physical health and take full responsibility for your actions as well as your dogs. 

If your dog/puppy is not feeling well or acting right you agree to call your veterinarian for advice before coming to class.

Preparation For Class When Coming For In-Person Training

We do not have a public restroom

Rez Dogs - must have Canine Brucellosis testing, parasite care (intern and topical) veterinary clearance before they can come for in-person classes

Rescue Dogs from the South - all puppies and dogs coming from the deep south, from rescues must be parasite checked (intern & topical), hook/round/tape worm specifically 

Weather– we work in all weather – snow, sun, cold, rain, wind, sun – from 15 degrees to 90 degrees –I will reschedule your appointment if the temperatures are colder than 15F or warmer than 90F. If you have a northern breed, we can work in temps right around zero.

Health – You and your dog must be healthy and physically able to work together – if either of you have – fleas, ticks, ear mites, pink eye, snotty nose, spasmy back, etc – PLEASE CALL TO RESCHEDULE. If you do arrive and it is clear you or your puppy is unwell, I will ask you to take care of health first, and refund your appt. with the exception of a $45 office charge. 

Gear – we allow flat buckle collar, we prefer a harness, 4-6 foot leash, no flexi leads. We do not allow or recommend e-collars, choke chains, or pinch/prong collars. 

Rewards – Please do not feed your dog for at least 3-4 hours before our session. Rewards are what your dog finds rewarding, food treats should be whole meat that is either cooked, dried, or freeze dried. Please stay away from ‘crappy fast food’ treats with grains and sugars and salts. That will upset your dog’s tummy. You can also bring your dogs meal with you if it is close to their meal time, along with other higher value rewards. NOTE – if you forget rewards or bring something inappropriate or that your dog doesn’t like – we’ve got you covered – we have nutritious rewards available for purchase in our Puppy Pantry. You can also order ahead of your appointment and have your rewards ready for you when you arrive.

Bring - rewards, potty bags, leash, collar, harness, coat (if your dog needs a coat this time of year)

Clothing– We work outside – please be prepared. 

For your dog - If your puppy needs to be coated in winter months, PLEASE bring their coat or sweater with you, for their comfort with our changing weather. 

For you– winter clothing and boots, old clothing, we are a farm and you have a puppy, just sayin’. Please dress for the weather or changing weather, this is your responsibility and for your comfort - NO flip/flops, sandals, high heels, or athletic spiked shoes. 

Refund Policy

Once you pay you are agreeing to your appointment/class. Once you have paid there are 

Note - No refunds, transfers, rescheduling. Please make sure this is the correct service for you whether in-person, on-line, phone, that the dates and times work for your schedule, before you pay. Your payment is your agreement to these terms and policies.

Note Again Our Group Classes are small with limited space, Coaching and Consultations are limited, please make sure the date and time you want will work for you, once you book your class/appointment there is no re-scheduling, transfers, or refunds. If you miss a class, a one on one appointment, or travel plans take you away, there are no refunds, transfers, or rescheduling. We continue to mention this in as many ways as possible so you understand the commitment to working with your dog and showing up for class or appointment you reg/pay for. 

Note – If you e-mail to let us know that you cannot make your scheduled class time, that is appreciated, but there are still no refunds, rescheduling, or transfers.

Note - we reserve the right to end a training session/group class/coaching appointment and excuse a Team (person/dog) from our property with no refund if they are are causing - disruption, fear, harm, alarm, damage, disrespect, profanity, threats, to any other person, dog, instructor, property, other farm animals, structures, dog training equipment.